Dunning that gave up too early.
Failed payments
Cards that hit 3 retries then went silent. Subscriptions that didn't get a second look after a soft decline. Each row shows the customer, the amount, and the retry policy that would have caught it.
most common
Customers paying for nothing.
Zombie subscriptions
Active subscriptions whose underlying access expired months ago. The MRR is real; the value to the customer is not. Surface them before they chargeback or churn angry.
high churn risk
Promo codes that forgot to expire.
Stale discounts
A 50% launch discount that's still active 14 months later. A friends-and-family coupon left on a customer who upgraded to enterprise. Each one quantified down to the dollar.
compounds monthly
Same customer, same invoice, twice.
Duplicate charges
Webhook double-fires. Race conditions on retry. Subscription clones from a botched migration. Candidates surfaced with confidence scores so you only refund the real duplicates.
refundable now